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Jim Coogan
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3. Educate your customers about the merge/purge process, where duplicate names are eliminated. Remind them to tell you if they’re receiving duplicate catalogs. Consider tightening your own merge/purge criteria so you’re not sending more than one catalog to a single household.
4. Use the DMA Mail Preference Service list to suppress households that don’t want to receive junk mail.
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Jim Coogan
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