
By
Joe Keenan
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ROI: Do you have any tips/advice for retailers that are trying to "digitize" their brick-and-mortar stores?
ES: Make sure you keep your brand story the same. It's important to maintain that vibe across any strategy, whether it's online, in-store or both.
AA: Don't treat your brick-and-mortar strategy and digital strategy as separate entities. When digitizing your store, make sure you're maintaining a cohesive omnichannel experience for shoppers.
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- People:
- Ali Asaria
- Ethan Song
- Places:
- Toronto

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