Get What’s Coming to You

[Editor’s note: For tips on how to prevent internal loss in your distribution center, see “Safeguard Your Inventory,” April 2004 Catalog Success.]

Future Forms of Fraud

New forms of fraud are being developed every day. What once was an aberration becomes mainstream in no time. For example, phishing, in which fraudsters trick consumers by duplicating a company’s Web site (i.e., to request that they update their information with a credit card number, address and phone number) has become a serious issue for both retailers and financial institutions. You must remain aware of the types of fraud in vogue and help your customers understand how to avoid the latest scams.