Get What’s Coming to You

The cost to your customers also is high, because for every fraudulent order, merchants reject another three or four based on their suspicion that the order may be bogus. So in reality, the true cost of fraud is equal to the amount of direct fraud your business experiences, plus the number of good orders that were rejected due to suspicion, and the costs associated with fraud management (e.g., manual review time, training time, chargeback fees).