How Fair Indigo Created a Customer Base

Fair Indigo, whose primary reason for being is that it sources exclusively from fair trade factories, sells nice-looking, comfortable, casual clothing primarily for upper-middle-class women. But so do a lot of other catalogers. So how is the Middleton, Wis.-based cataloger able to find prospects who’ll buy their next pair of jeans from Fair Indigo rather than more established merchants, such as J. Jill or Coldwater Creek?