By
Diane Berry
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
A website's search function — oftentimes the first point of interaction for a visitor — is no exception to this rule. In order to personalize search results, companies must be able to analyze a visitor's customer engagement channels and enterprise knowledge streams in real time, and from this analysis gain a real-time "customer profile" for that visitor at that precise moment.
0 Comments
View Comments
- Places:
- US
Related Content
Comments