Profile of Success: A Leg Up on the Field
How Doug Mockett followed his secret passion selling grommets and table legs direct
A trained pilot, Mockett has, on occasion, hand-delivered orders to customers who needed special attention. “Eleven years ago when UPS went on strike, I flew all over the Western U.S. to deliver orders daily,” he recalls.
The company offers a lifetime guarantee on all products and doesn’t hit customers with freight or restocking fees. What’s more, Mockett keeps a large inventory in stock, which helps it ship close to 98 percent of orders on the same day they’re received.
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