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Ernie Schell
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with tens of thousands of orders unshipped, double-shipped, incorrect and every other conceivable kind of fulfillment mistake — all caused by a failure to get the order management system and the WMS integrated properly.
Systems
In evaluating any WMS, be sure it’s designed to handle a daily profile of orders that includes something like 10,000 two-line orders, rather than just 200 100-line orders. Both require getting 20,000 line items out the door, but the former is a true picking-and-packing challenge, while the latter involves moving case lots and pallets instead of “eaches.” Note: This may be the biggest issue in selecting the right WMS.
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Ernie Schell
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