All Circuits are Busy
How CDW’s closed-loop marketing formula helps it lap the technology sector
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Joe Keenan
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Garlow attributes much of CDW’s multichannel success to the implementation of a closed-loop marketing technique. The company operates a five-step process for all of its marketing campaigns:
● strategizing;
● planning;
● executing;
● measuring; and
● adapting.
With all meetings taking place at least a year in advance of the launch of a campaign, the company is able to devise and implement a well-structured plan with attainable goals. This comes from a deep understanding of the CDW customer.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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