All Circuits are Busy
How CDW’s closed-loop marketing formula helps it lap the technology sector
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Joe Keenan
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In the past, CDW had two catalogs: a house catalog for its housefile customers, and a prospecting book sent to millions of prospects. Now it produces several books specifically for:
● small businesses;
● medium and large businesses;
● health care;
● government;
● education;
● and others.
“The more targeted we get, the more lift we see in these categories,” Garlow says. “Our circulation isn’t decreasing anymore, but it’s getting more targeted and we’re seeing stronger results.”
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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