All Circuits are Busy
How CDW’s closed-loop marketing formula helps it lap the technology sector
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Joe Keenan
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With 75 to 100 catalog drops per year and an annual circulation of more than 15 million, the print catalog must prove effective to justify its high cost. Though he won’t reveal the exact response rate a prospecting book must achieve, Garlow says the company will pull a catalog if it’s not meeting this level. For example, the company launched a telephony catalog four years ago that was discontinued after a year-and-a-half.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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