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Joe Keenan
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Automation Yields Sales Gains
Carter's had a product recommendation solution on its website previously, but it was handled by its merchants manually in real time. It was a time-consuming process and it wasn't terribly effective. Carter's is now using IBM's Product Recommendations engine to automate personalized product recommendations across its digital channels (website, mobile, email).
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- People:
- Lisa Langan
- Michael Lahue
- Places:
- Nashville
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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