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Joe Keenan
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Carter's also learned from analytics reports that it had an abandonment problem on its checkout page, particularly when visitors reached the billing section. The retailer has addresses the problem, narrowing its checkout down to one page. The result: abandons are down and Carter's is capturing more sessions that start on the checkout page.
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- People:
- Lisa Langan
- Michael Lahue
- Places:
- Nashville
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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