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Joe Keenan
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7. Cross-sell at a reasonable price range. “I’m not going to try and cross-sell a $1,200 grinder on a $7 coffee bag purchase,” Dell’ Arciprete said. Make it a logical progression.
Upselling Downfalls
There are potential pitfalls to upselling if it isn’t done properly, Dell’ Arciprete cautioned. They include the following:
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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