How American Eagle Outfitters Set Up Its New Fulfillment Center

What’s more, American Eagle juggles its own workers with temps with regard to prioritizing orders based on timeliness, express delivery and the like. Orders are pooled so less timely ones are automatically pushed down in the pool, said VARGO Systems Engineer Dan Perry during the session.

VARGO’s system can automatically identify what different workers’ capabilities are and direct work to them and other kinds of work to others. “If gift boxing is required with orders, that requires special skills,” Perry said. “The system knows how to direct these kinds of things to manage and balance that kind of work between those workers.”