How American Eagle Outfitters Set Up Its New Fulfillment Center

The challenges involved in juggling its workforce with a temporary one include the following:
• seasonality in volume requirements;
• predictability in daily workloads;
• flexibility in delivery requirements;
• availability of temporary labor;
• adding shifts and required supervisors;
• categories of work suitable for temporary labor;
• training requirements of temporary workers;
• direction, supervision and synchronization of work efforts of all workers, permanent and temps; and
• the monitoring of progress and adjusting objectives.