Holiday Survey Roundup

The survey revealed that highly satisfied online shoppers are 73 percent more likely to shop online and 75 percent more likely to recommend shopping sites than dissatisfied Web shoppers.

* On the heels of that report came a survey in early January from Guidance, which designs, builds and maintains e-commerce Web sites. It found that 36 percent of online shoppers said they ran into roadblocks en route to buying gifts online this holiday season.