Guest View: Economic Malaise, Plethora of Vendor Intros Among Highlights From ACCM

* those who don’t have abandoned shopping cart e-mail programs should implement them right away;

* Web 2.0’s most exciting tool is Web-generated content reviews;

* great product trumps all; and

* rich media is helping make the Web a tactile experience for people.

Intriguing Vendor Intros
Although exhibit hall traffic was noticeably light, there were some noteworthy vendor introductions.