Guest View: Economic Malaise, Plethora of Vendor Intros Among Highlights From ACCM
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Jim Coogan
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There’s nothing like an economic downturn to get people’s attention. And the state of the economy and how it would affect catalogers was topic A at the ACCM this year. Among others, a prominent, dual theme that emerged from the Power Forum on May 19 for how to drive sales in a down economy was that catalogers need to deliver good value and give great service.
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Jim Coogan
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