By
Alicia Orr
, Editor In Chief
and Catalog Success
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
The company uses a mix of dedicated reps and cross-trained reps to handle its customer service needs on the phone and Web. “Telemarketing and Web customer service are always working together, hand-in-hand with each another,” says Ballweg. “It’s taken a while to get there, but it’s important moving forward if we’re going to service our customers.”
0 Comments
View Comments
Alicia Orr
Author's page
Editor In Chief
Author's page
E
Catalog Success
Author's page
Related Content
Comments