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Joe Keenan
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In addition to product selection, Godiva's Chocolate Talk community was helpful in providing the brand with information regarding the timing of Valentine's Day promotions. Coinciding with its current approach to Valentine's Day marketing, Godiva learned that women like to receive messaging about the holiday in late January, earlier than men, who want to be targeted in the days leading up to the Feb. 14 holiday, as they're more likely to be last-minute shoppers.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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