Look Out!

“Internet Explorer 7 was never intended to be an editing tool,” says Salima Valji, a Microsoft Web manager. “That’s why we made the decision to use Word’s new HTML rendering engine for both reading and authoring content.”

While a convenient solution for Microsoft’s programmers, it’s been a design catastrophe. “This is a game changer,” Campaign Monitor’s Greiner says. “The reality is that many of us are going to have to scale back our e-mail templates to years past. Perhaps if we get together as a community and tell Microsoft how damaging this change really is, we can encourage some real change.”