Gauging Online Consumers’ Out-Of-Stock Dilemma

* 51 percent find products out of stock 25 percent of the time or more;

* 62 percent found that clicking on promotional e-mail led to out-of-stock products “once in a while” to “always”;

* 48 percent have received out-of-stock notifications after placing an order.

The following inventory problems have caused consumers to react.