Garden.com: Growing By Its Own Rules
Garden.com and other online retailers are changing direct marketing—including the look and function of the mail order catalog
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From merchandise to copy to photography to design to call-to-action, the Garden.com catalog is an entity unto itself. And while Sharples says that creating a catalog isn’t that different from running a retail Web site, she admits that her first stab at the catalog was from “gut instinct.” Sharples fortunately has several people on staff with cataloging backgrounds, including experience with multi-channel retailer J.C. Penney.
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Melissa Sepos
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