Garden.com: Growing By Its Own Rules
Garden.com and other online retailers are changing direct marketing—including the look and function of the mail order catalog
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The catalog is just one component of the marketing strategy, but seems to work well for Garden.com.
“It is more cost effective than other things we were doing on the customer-acquisition side so we [now] are shifting dollars from other buckets that were not as cost effective to the catalog,” says Sharples.
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Melissa Sepos
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