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Joe Keenan
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One of the trends to emerge from 2014 is that retailers are increasingly reliant on innovation and technology as they seek to build stronger relationships with their customers. Innovation labs have been opened by leading retailers — e.g., Wal-Mart, Nordstrom, Staples, Home Deopt — to serve as a breeding ground for fresh ideas that will help brands better connect with today's tech-savvy consumers.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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