Fulfillment: Six Picking and Packing Tips

Li: To provide a perk that might be less costly than free shipping, try offering mail-in rebates for shipping. “Sixty-seven percent of consumers demand free shipping,” he noted, “but 25 percent of free shipping rebates are redeemed.”

Monk: Automate your singles (single-item order fulfillment) process using machines that enable you to place smart labels on products, print packing slips and place them in envelopes or on boxes -- all of which can improve productivity.