Fulfillment: California Court Clarifies Rule on Cataloger Fees

Bergen: Have your lawyers check your disclosures to customers on the fees you charge, and make sure the disclosures are accurate. The corresponding costs you incur should about match the costs for the services. They don’t have to be exact, but should be in the ballpark.

Dougherty: If you offer a satisfaction guarantee, make sure the language is appropriate based on what is discussed in our case. Make appropriate adjustments if necessary. Given that there’s now more clarity on these topics, review your existing order forms to see if there are opportunities available for your business based on the decision.