How to Get Feedback Data You Can Use
From focus groups to surveys: research methods that can help you keep customers buying.
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Three Research Methodologies
1. Focus groups are the most widely used form of qualitative research today. They allow you to probe specific areas of interest through face-to-face customer feedback. A focus group also is a good way to get reactions to your creative concepts. It allows you to hear directly from your customers in their own words about what’s important to them and what’s not.
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- Companies:
- Millard Group Inc.
Lilliane Lebel
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