From the Dark Side of Productivity, Part 1 of 2

Because of that early omission, the article notes that “re-engineering had a dark side, as the streamlining of processes often went hand in hand with reductions in workers. Often the term became jargon for mass layoffs.”

Next week, in the final part of this two-part series highlighting the negative side effects associated with productivity projects, I provide several takeaway tips your catalog/multichannel company can learn from to improve productivity and cut costs.