Freezing Out Fraudsters

Ron Eike, director of operations for food purveyor Omaha Steaks, called it his company’s “million dollar problem.” How to prevent fraudsters from using stolen credit cards and other illegal means to buy the company’s gourmet goods?

Omaha Steaks established in the early 1990s a comprehensive fraud-protection program, which includes technological means of flagging suspect orders. It also hired loss-prevention specialists.