Free Shipping: Managing Downstream Consequences
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1. customers who pay for upgraded shipping, January-October;
2. customers who pay for regular shipping, January-October;
3. customers who take advantage of free shipping, January-October;
4. customers who pay for upgraded shipping, November-December;
5. customers who pay for regular shipping, November-December; and
6. customers who take advantage of free shipping, November-December.
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- Kevin Hillstrom
Kevin Hillstrom
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