Profile of Success: A Cataloger Who Sticks Taffy Pulls a Profit

Biggest current challenge: Managing growth. Since he set it apart from the retail business five years ago, Glaser’s catalog business has grown 30 percent each year. Although a tightening up of the company’s manufacturing arm in 2002 freed up additional space at its main offices, the expanding catalog call center and fulfillment operation has since filled that space. “I’m not sure we’ll be able to keep the catalog operations at this office while maintaining our high growth rate,” Glaser says.