Focused on the "Wow" Factor

learned to avoid analysis paralysis. The best analysis comes from trying your ideas."

Hobbies: woodworking, skiing, films, tennis and cooking

Favorite ski destination: Alta, Utah

Primary characteristics: "I'm a dyed-in-the-wool optimist, a bit of a ham and a determined guy with a lot of energy."

Greatest business challenges in the years ahead: Fine-tuning the company's product portfolio. "We want to deliver that 'wow' factor, but in a differentiated way. I want customers to order from us, open the box and say, 'This is much better than I thought it would be.' I'm working with our chief merchant, Alyce Goodman, to make that happen."