Purveyors of Creature Comforts
Focus on: Business Strategies Twenty years of steady growth and smart acquisitions have propelled Doctors Foster & Smith to the top spot among pet-supply catalogers.
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Joe Voellinger, Internet and public relations manager at DFS, says the doctors started selling pet products in the early 1980s simply because they wanted to help their clients buy the quality products their pets needed at affordable prices. At the time, he says, many veterinarians were putting high mark-ups on the products they sold from their clinics.
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Reported Donna Loyle
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