Purveyors of Creature Comforts
Focus on: Business Strategies Twenty years of steady growth and smart acquisitions have propelled Doctors Foster & Smith to the top spot among pet-supply catalogers.
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Indeed, that tactic — acquiring otherwise good properties during a downturn — coupled with smart selling and back-end strategies, and a carefully maintained focus on customer satisfaction has propelled the Doctors Foster & Smith catalog to the top of its industry.
Company Chronology
1980 Veterinarians Marty Smith and Rory Foster form a business partnership. Later Rory’s brother Race joins the practice.
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