Focus on: Business Strategies Twenty years of steady growth and smart acquisitions have propelled Doctors Foster & Smith to the top spot among pet-supply catalogers.

By Reported Donna Loyle

Foster agrees, adding, “The articles help to legitimize us and give our company substance and credibility in the customer’s mind. Our customers look to us with trust. We try to give them the tools they need to make better buying decisions. We’d never put a dollar figure on this service. It’s all just part of our pet owner educational process.”