Focus on: Business Strategies Twenty years of steady growth and smart acquisitions have propelled Doctors Foster & Smith to the top spot among pet-supply catalogers.

By Reported Donna Loyle

“Then something dawned on us,” Foster continues. “For many fish and aquarium buyers, we were the only place for them to get information. So we made it a priority with our agents to get them the information they needed. And we brought some people from Pet Warehouse to our site to help. The challenge to any acquisition, of course, is to manage all of the inventory moves and staff training, and to do it all profitably.”