Online Retailers Deliver the Goods

Outsourcing these tasks to a fulfillment company may be a cost-effective way to meet customers’ fulfillment needs. Plus, it also may free up your catalog’s resources so you can focus more on your core competencies.

If your catalog company decides this is the way to go and is shopping for such a provider, look for one that offers an integrated suite of customer services, fulfillment and logistics. To ensure that your online shoppers have a satisfying experience, the service should offer tasks such as inventory management, delivery, post-sale customer service, status updates and personalization.