Evaluating the Long-Term Viability and True Costs of E-Commerce Solutions

When evaluating the long-term viability of your existing e-commerce solution, be sure to take a close look at these top five considerations:

1. True cost of growth: With the need for technical resources to support the platform and manage lengthy upgrades, hardware maintenance expenses and the cost of additional licenses to support growth, retailers incur significant costs with traditional on-premise solutions. The average retailer surveyed for the Forrester study spends 7 percent of their online revenues supporting the technology that underpins their commerce operations, while 88 percent believe it's important or very important to align ownership costs with online revenue.