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Joel Curry
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Secondly, errors frequently occur in call centers. When an order is placed, call-center operators can be at a disadvantage because of language barriers or poor connections. Even when call-center representatives ask customers to spell out contact details, errors can still easily occur. This results in poor data quality, and also takes up valuable representative time.
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- Companies:
- Experian
- QAS, an Experian Co.
Joel Curry
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