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Joel Curry
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Creating a positive customer experience is a top priority for retailers. Not only does it create company advocates, but a positive shopping experience keeps existing customers coming back to buy additional products and services. There are many important aspects of the customer experience, including e-commerce site design and customer service philosophy, but one item that's often overlooked is contact data quality.
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- Companies:
- Experian
- QAS, an Experian Co.
Joel Curry
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