Empowerment Without Guidelines and Guidance is Foolish

Solution: If this describes you, make it a point to get familiar with all the roles in your department and be able to step in to help any employee at any time. If saving face is important, you always can approach this learning phase by telling each employee that you want a more thorough understanding of his or her job in order to be more helpful and be able to discuss roles more knowledgeably. The employee will appreciate this interest and should be encouraged to take the opportunity to suggest alternative ways of working. A healthy rapport and mutual trust can be established in this way between yourself and your employees.