Email Applied: How to Use Segmentation to Increase Email Relevance
Cutting through the clutter with relevant, targeted emails
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Reggie Brady
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If you decide to use a discount offer to re-engage inactives, make sure the deal is better than your regular offers. It's important that your email stands out in the inbox to re-engage inactive susbscribers.
Bed Bath & Beyond decreases frequency gradually over time for this type of campaign. It concludes its campaign with a repermission email specifying a date after which no further emails will be sent unless the subscriber explicitly clicks on a link to continue to receive emails. This strategy works for Bed Bath & Beyond. It costs money to send emails; after valiant effort, it's time to prune the dead weight on your list.
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- Companies:
- Brooks Brothers
- Places:
- Boston
- Los Angeles
E
Reggie Brady
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Regina (Reggie) Brady is president of her own e-marketing and direct marketing consultancy, Reggie Brady Marketing Solutions. She is a leading authority on Internet direct marketing and has held executive positions in Internet marketing at FloNetwork Inc. (subsequently acquired by DoubleClick), Acxiom/Direct Media and CompuServe.
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