8 Ways Amazon's Service Shines

2. Coming to a city near you: Amazon has 78 fulfillment locations in 19 U.S. states and two provinces of Canada. The company has spent almost $14 billion on fulfillment services this decade alone. Amazon is often criticized for its low profitability, but its investments in infrastructure position the company for future growth. While that money could have easily been saved, along with costs for maintenance, staffing, leasing and inventory by having just a few centralized warehouses, nothing can compare to the lightning-fast service. Amazon's vast number of fulfillment centers allows it to provide faster and cheaper delivery — two huge perks for customers.