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Curt Barry
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#6 Evaluate all your options for returns processing before selecting a third-party vendor.
Carefully scrutinize vendors’ services before off-loading the returns process.
For instance, discern how well they’re equipped to handle highly fragile items, high-ticket merchandise such as jewelry, or items that are perishable or otherwise time-sensitive. Ask for referrals from other catalogers.
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Curt Barry
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