How to Develop a Reverse Logistics Strategy
Eight tactics to try
• The SmartLabel program from Newgistics allows customers to drop off returns at any USPS location. The postage-paid label amount is then deducted from the customer’s return. Catalogers either can pass off all returns-processing functions to Newgistics or retain some of the function in-house.
Current Newgistics users include Neiman Marcus, Chef’s Catalog, Horchow, Abercrombie & Fitch, Eddie Bauer, J. Crew, Speigel, Newport News, and Frederick’s of Hollywood.
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