Editor's Notes

When I called Children's Wear Digest (CWD) to order a skirt for my daughter, I was a new customer. The TSR efficiently took down all my information, accepted my order, and then asked, "Would you like to hear about some of our specials?" She instructed me to turn to the precise page in the catalog I was holding to view the items on sale. They were both really good deals, so I said "yes" to one but was unsure of the correct size to order. I asked for guidance, and the TSR helped me out. The whole experience was positive.