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4. Dig deeper on references. Skip over the vendor’s marquis-name references and ask for names of companies that aren’t called as often. Don’t just talk to companies that are in your field. Rather, seek companies with an e-mail volume, level or type of service similar to yours. Try to speak with one client who has worked with the vendor two or more years, one who has been a client six to 12 months and one who has worked with the firm less than six months.
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- Companies:
- Silverpop
Gail Kalinoski
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