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1. Focus on your needs first. Assess the state of your e-mail marketing program and decide what you need to accomplish now and in the future. Establish a business case, goals, timeline and budget before starting the vendor search.
2. Decide whether to do an RFP. If you already have an experienced e-mail marketing staff and sophisticated programs, you may not need to do a formal request for proposals. Other companies may go through the formal RFP process. If so, you need to decide whether to seek RFPs for full-service application service provider (ASP) solutions, self-service ASP solutions or collaborative ASP solutions.
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- Companies:
- Silverpop
Gail Kalinoski
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